Legal Notice
Terms and Conditions
1. Scope
These Terms and Conditions apply to all orders placed via our online shop anna-bergmans.eu, operated by:
Zemnieku saimniecība Upmaļi
“Upmaļi”, Rendas pagasts
Kuldīgas novads, LV-3319
Latvia
2. Contracting party
The purchase contract is concluded with:
Zemnieku saimniecība Upmaļi
“Upmaļi”, Rendas pagasts
Kuldīgas novads, LV-3319
Latvia
E-mail: info@anna-bergmans.eu
3. Offer and conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
A purchase contract is concluded only upon our order confirmation sent by e-mail.
4. Prices and shipping costs
All prices are final prices in accordance with legal requirements.
Additional shipping costs may apply and will be clearly indicated during the ordering process.
We generally do not offer deliveries outside the European Union.
If you are nevertheless interested in placing an order, please contact us directly by e-mail at info@anna-bergmans.eu. We will then check individually whether and under what conditions delivery is possible.
5. Delivery
Delivery is made to the delivery address specified by the customer.
Information on delivery times, delivery areas and shipping conditions can be found in our shipping information.
Delivery times begin with dispatch of the goods and may be extended in exceptional cases (e.g. force majeure, customs clearance or transport delays).
Rhodiola rosea plants, are subject to special shipping conditions, regional delivery restrictions, and seasonal delivery periods. Detailed information can be found on the respective product page and in our shipping information.
6. Payment
The available payment methods are displayed during the checkout process.
For bank transfer payments, the invoice amount must be paid within 3 days.
Orders are shipped after payment has been received.
If payment is not received within this period, we reserve the right to cancel the order.
7. Food supplements and tinctures
Our products are foods or food supplements and are not a substitute for a balanced and varied diet and a healthy lifestyle.
Mandatory legal information and required notices can be found on the respective product pages.
Our tinctures contain alcohol and are not suitable for children, pregnant or breastfeeding women, or persons with alcohol intolerance or alcohol-related illnesses.
Please observe the information on composition and dosage stated on the product label.
8. Liability
We are liable without limitation for intent, gross negligence, and for damages resulting from injury to life, body or health.
In the event of a slightly negligent breach of essential contractual obligations, our liability is limited to the typical, foreseeable damage.
We assume no liability for damages resulting from improper use or non-compliance with product information, unless such damages are caused by a breach of duty on our part.
9. Retention of title
The goods remain our property until full payment has been made.
10. Applicable law
The law of the Republic of Latvia shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers, this choice of law applies only insofar as it does not deprive them of mandatory consumer protection provisions of the country of their habitual residence.
Right of Withdrawal
Withdrawal right
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
Exercising the right of withdrawal
To exercise your right of withdrawal, you must inform us,
Zemnieku saimniecība Upmaļi
“Upmaļi”, Rendas pagasts
Kuldīgas novads, LV-3319
Latvia
E-mail: info@anna-bergmans.eu
by means of a clear statement (e.g. by e-mail) of your decision to withdraw from this contract.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notice of your withdrawal.
We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise.
Return of goods
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract.
You shall bear the direct cost of returning the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
in particular opened teas, herbal blends or tinctures.